Saturday, 24 June 2017

Unlimited Make Up Class policy

Missed Classes & Make-Up Classes
When you enroll your child in Kindermusik, there is a space set aside in class just for them!  However, we know that sometimes classes are missed due to illness, appointments or just "one of those days".  Did you know that your enrollment in Kindermusik With Mrs. Deb classes means unlimited make up classes?  Yes, you read that correctly - unlimited!  While attending your enrolled class is the best choice for your child, if you must miss a class due to illness or other reasons, you can request and schedule a make-up class.  This class might be the same program on another day, or your chance to try another age-appropriate class with your child. Make up classes don't expire so long as you remain consecutively enrolled in Kindermusik units.  Full details below.

Make up class policies:
·                     If you or your child is unwell (fever, diarrhea, vomiting, thick green or yellow nasal discharge) the best place for you is at home where you can rest and recover.  
·                     I do appreciate a quick email or message if you will not be attending class.
·                     If you know in advance you will miss a class (work conflict, vacation) it is very much appreciated if you let me know as early as possible as this may allow someone else to use that space for a make-up class.  Knowing in advance you will be away for a class also means we can possibly schedule your make up class in advance of the class you know you will be absent for.
·                     Make up classes do not expire and can be carried between units and sessions as long as you remain consecutively enrolled in Kindermusik With Mrs. Deb unit offerings.
·                     Make up class arrangements are the responsibility of the parent/caregivers.  Mrs. Deb will suggest dates & times to you, but it is your responsibility to follow up and book the make up class.
·                     Make up classes must be arranged in advance.  Please understand if you simply show up for a make-up class you may be turned away due to lack of extra space & props available. 
·                     Make up classes are generally available, but can not be guaranteed, please know I will do my very best for you and your family.
·                     Make up classes can be transferred between siblings in the same family.  
·                     There are no refunds for missed classes for any reason.  
·                     Missed classes cannot be used as payment for a new unit.  
·                     If you have special circumstances or compassionate reasons, please do not hesitate to contact Mrs. Deb at anytime so we can work together for your unique situation.  

Class Cancellation Policy: Winter Weather 
Please check your email or the Facebook Page (
www.facebook.com/KindermusikWithDeb) before heading out to class if the weather is questionable. Decisions about class cancellations will be made by 8 am for day-time classes and 4 pm for evening classes based on in-town conditions.
Should adverse weather cause the closure of local schools (Northport Elementary or Saugeen Central), classes will automatically be cancelled for the day.
If classes are cancelled, those affected will be notified via email and there will be a post on the Facebook page. Please help out by acknowledging the Facebook post with a like or comment, or by replying to the email so we know you are aware as this cuts down on the number of follow-up phone calls that need to be made.
No post or email means classes are running as usual. As always, please use your own good judgement before heading out in wintry weather based on conditions where you live.


Class Cancellation Policy: Educator Illness, etc. In the event that a class must be cancelled due to instructor illness or other unforeseeable events, a post will be made on the Facebook page and an email sent to the affected classes. Please respond to one of these so we know you are aware. Additionally, if possible, a phone call will be made to those who have not responded to the email or Facebook post before the beginning of class time. A make-up class for any cancelled classes will be added to the end of the current unit, extending our session by a week. Please ensure your contact information is up-to-date on your my.kindermusik.com profile.

Please speak to Mrs. Deb at anytime if you have questions or concerns. Email: KindermusikWithMrsDeb@hotmail.com Phone: 519 389 6224

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